How long does it take you to make complete orders?
Each order is handmade and is normally shipped within 3-5 working days.

Are the cushion colours durable?
All our cushion covers are printed using a dye sublimation print process where the print is dyed into the fabric ensuring a vibrant, durable image which will not fade.

What are the cushion covers made from?
The cushion front is Polyester and the reverse is a cream cotton calico fabric with an envelope style closure.

Can cushion covers be washed?
Yes, the cushion covers can be machine washed at 40 degrees and ironed with a medium heat.

What is the cushion cover size?
The cushion covers are manufactured individually and are at 16×16 inch 40 x 40cm size but may vary slightly.

If buying my own cushion insert pad – what size should I buy?
We recommend either a 17 inch or an 18 inch insert pad for a fuller cushion.

Can the cushions be washed?
Yes, because of the print process being dye sublimation, the colours are fixed and will not fade.  

What are the Coffee Mugs made of?
The coffee mugs are ceramic with a dye sublimation print and are durable for hand washing and can be put in the dishwasher on a low heat to preserve their high gloss image.

Do you have a shop?
We do not have a retail shop, sales are online only.

Product Catalogue
We do not have a printed catalogue but everything is available on our website or please feel free to contact us if you are looking for anything different.

Where do you ship to?
We ship worldwide. The shipping will automatically calculate when you add products to your basket, and select your shipping country.

Trade Prices
We sell direct to the public, but please ask if you want to purchase in bulk on a trade basis.

Payment
We accept payment online via Visa, Mastercard Visa Debit and Maestro. All card payments are processed securely via Stripe or Paypal.

Contacting Us
You can send us an email via our website or on our telephone 01943 -873000 for any urgent requests.

Returns Policy
Returns Policy – 30 days from the date of order in original packaging.